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Broken Racket

Published: 01 Mar 2008 - 07:47 by nickorossa

Updated: 28 Jun 2008 - 08:47

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Whilst playing Squash this evening I somehow managed to break my racket. About 2/3rds the way down the one side of the head it has broken right through. One minute it was fine; the next the head is abit bent.  I didn't hit it on the wall or anything at least not tonight. In fact I don't recall catching the wall especially hard with it since I've had it. The position of the break is not at a possible impact point.

The racket is a Dunlop Powermax Titanium which is about 5 weeks old.

Are broken rackets something that can be returned to a shop, or do they just tell you to go away and play the game better. Is it something I need to take up with the manufacturer.

Anyway I'd appreciate some guidence on handling this.

Thanks for your help.


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From rippa rit - 28 Jun 2008 - 08:43   -   Updated: 28 Jun 2008 - 08:47

Good luck with your racket problem.  Things that I have noticed over the years.

If you buy gear from your local club (where you are known and respected, and give continued business) you will get sympathy and if they believe it is a fault of the racket (inspection for dings and marks) the local sporting rep will be contacted.  The rep will have some knowledge if this model has given them any grief previously. If that club buys Dunlop in large quantities there could be some  deal struck, eg replace, offer replacement at cost, etc..  Meantime the club might give you a demo model racket to keep you going.

If you buy from a supermarket it will probably be more difficult to get customer service unless they have had previous complaints on that model, maybe.

If it is not the manufacturers faulty work??, it could be that you have hit the floor when going for a low shot, and I am not sure if you do this when playing. The floor and walls are more kind to the rackets if you have an open racket face when trying to scrape up low or tight shots making less impact on the racket frame.

Just a question.  Are the strings the original, or did you string or have the frame strung after purchase? Just wondering how tight the strings/restring was too.

Don't you hate breaking a new bat.

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From inthenik - 27 Jun 2008 - 20:04

with this problem what i have found is that shop owners tend not to give refunds unless its a day or two after you bought it

what iv had said to me is because of the type of game that squash is and that there is a big possibility that you have hit a wall they will not refund

they have then said that they will give me a discount on any other racquet in the shop

however if you are just starting out and you are just learning to play and its a bit of fun right now i would find another bat that is a bit cheap until your level increases a bit

but i do say you wont get unless you ask so give it a try and see what you get

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From happymeal - 27 Jun 2008 - 19:22   -   Updated: 27 Jun 2008 - 19:22

Hi, I'm new to the forum, new to squash and in fact discovered this forum because i had the same exact problem! I too bought a powermax titanium and it fractured in my very first game! I didn't do anything unusual - didn't hit the wall or anything... Anyway, I took the racket back and told them it was perhaps a defect. Shop swapped it no quibbles!

Thanks for the advice.

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From aprice1985 - 02 Mar 2008 - 23:20

I too one had a racquet break, just above the handle and the only thing i hit was the ball, i sent i back to the website i purchased it from and was given a new one immediately, still wont buy that brand again though!

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From nickorossa - 02 Mar 2008 - 22:48


Thanks for the response. I'd sort of resigned myself to buying a new racket.

I took the racket back to the shop on Saturday morning and they took it in and allowed me an exchange etc. They didn't quibble over it at all. I guess the overall condition was a tell tale factor.

Squash may be cheaper than power boating, but I suspect it isn't as much fun, and its alot more hard work and sitting down pushing a buttons and leavers :) Would be nice to find out.



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From mike - 01 Mar 2008 - 08:51

Take it back, and be assertive that you didn't hit the wall or floor. As you mention, the position of the break is also relevant. I once broke a racquet above the grip on its first use, and the manufacturer said that breaking in that position meant it was probably a faulty racquet.


It's true of course that some breakages are the players fault, but if you haven't hit a wall then you should be entitled to a replacement. They will probably look at the bumper strip for an indication of how much impact the racquet may have experienced.

If you do get stuck, and have to pay for a new one remember squash is much cheaper than power boat racing or heli skiing :)

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